At btL, we are committed to quality, honoring our past while embracing the future.
Our luggage is designed with purpose, featuring TSA locks on all luggage and precision-engineered YKK® zippers for lasting durability. The magic of Hinomoto® wheels ensures a smooth, silent, 360° glide on every journey.
With expansion capabilities on most suitcases, btL luggage adapts to your needs, offering the flexibility you need for your adventures. We remain dedicated to using premium materials and features that enhance your travel experience. Plus, our commitment to lasting quality is reflected in our 10-year warranty on all products, providing peace of mind as you travel.
10-Year Warranty Coverage
Olivet International, Inc.
Olivet warrants to the original purchaser that this product is free from defects in material and workmanship for 10 years from the date this product is delivered to the original purchaser. This warranty applies when the product is used under normal conditions for the purpose for which the product is designed and does not apply to normal wear and tear or damage related to accident, misuse, improper care, or negligence. Like any other product, our warranty does not cover damages resulting from airline mishandling. If an airline damages your luggage, you should immediately file a claim directly with the airline. For warranty service, we ask that you contact our Customer Service Department at:
Olivet International Inc.
11015 Hopkins Street
Mira Loma, CA 91752.
Telephone: 1-800-856-9119
customer_svc@olivetintl.com
The processing time is about 5–6 weeks. If Olivet determines that there is a covered defect, the product will be fixed or replaced, at Olivet’s option, with the same or similar product. This warranty is in lieu of all other expressed or implied warranties.